Access information for disabled visitors
We welcome disabled visitors and their personal assistants, support workers or companions, and are keen to address any barriers to access.
For assistance please telephone 01484 473 168 or email email@example.com
Please let us know if there is information that it would be useful to know that is not covered below, so that we can include it for future.
This information is available as a downloadable pdf.
For general information about locating Heritage Quay please see our Directions.
The Heritage Quay exhibition and searchroom are both free to use, and most of our special events are free. Where a charge is made for an event, a free ticket can be provided for a personal assistant, support worker or companion: please contact us.
Information for wheelchair users
Blue Badge parking is available on campus at all times (pre-booking advisable). Some blue badge spaces are more than 100m away from the building, but drop-off adjacent to the building can usually be arranged in advance.
We have a manual wheelchair available for loan if required – this is available at Library Reception, ground floor (4) of the Schwann Building.
Heritage Quay is accessed by a dedicated platform lift suitable for visitors with assistance aids. We regret that the platform lift is not suitable for mobility scooters, but the main building lift can be used by mobility scooters if required. This lift can be found by turning right as soon as you enter the Schwann Building: go down to floor 3, go through the double doors (not automatic) facing you as you exit the lift, and then turn right.
An accessible toilet is available (non RADAR lock).
There are level, smooth surfaces throughout Heritage Quay, and access routes which are wide enough for a powered wheelchair.
Information for blind or partially sighted people
Assistance dogs are welcome. There is an outdoor area suitable for toileting assistance dogs adjacent to the Huddersfield Narrow canal which runs past the Schwann building. The canal bank is accessed down two flights of external steps. Whilst we do not provide a water bowl, fresh drinking water for filling your own bowl is available and you are welcome to use the non-carpeted areas of Heritage Quay to provide food and water for your dog.
Large print versions of exhibition captions and information is available.
For visitors accessing the searchroom, screen reading software (text to speech) is available on the PCs where you can search the catalogue.
Digitised images of some items from the collections are available on the multi-touch tables and gesture wall in the exhibition space – this technology enables magnification. Audio files for musical items from the collections are also available through the multimedia.
Magnifying glasses are available to borrow.
We offer a live tour of Heritage Quay with a trained member of staff on the 1st Wednesday of the month at 13:00 and on the 3rd Saturday of the month at 11:00.
Information for deaf or hearing impaired people
Induction loops are available in the searchroom, and in the group space where lectures, seminars and workshops take place.
Some events have a BSL interpreter – please see individual event details for further information.
Information for carers of young children
We run special events for pre-school age children.
Pushchairs can be brought in to Heritage Quay, or left immediately outside, depending on the set-up for the event. Pushchairs are left at your own risk, and should not be parked blocking fire escape routes please! The platform lift is suitable for pushchairs and will fit a double-width pushchair.
There is a baby changing facility in the accessible toilet. You are welcome to feed children drinks or snacks; there are no facilities for warming or preparing food.
Sometimes children need to let off steam – there is a grassy outdoor area which can be used for this purpose within 50m of Heritage Quay, at the back of the Technology Building. Please note that Huddersfield Narrow Canal runs through the campus adjacent to the Schwann Building where Heritage Quay is located: the canal is not fenced so please exercise caution if walking on the canal bank with young children.
Because of the original documents accessed in the searchroom, and the needs of other researchers, if you are undertaking your own research please do not bring pre-school and/or Reception/Yrs 1-2 children into the searchroom.
Emergency supplies of nappies, wipes, food, clothes etc can be bought from Sainsbury’s Shorehead store – although this is within 200m of the Schwann Building it is across a very busy road so please take care with young children; other shops including Boots can be found in Huddersfield Town Centre.